Bertrand and Roy Sosa were inspired by the lack of financial tools available to many people in the markets without traditional bank relationships, established credit or challenged credit histories. In some instances, they may be able to give you some or all of your money back if you can provide proof of your purchase.NetSpend was started out of an apartment in 1998 primarily by two brothers who had immigrated to the U.S. Some reload pack providers may have a customer service number where you can report errors or fraudulent transactions. Treat your reload pack like cash – if you lose it, you will generally not be able to get the money back. Check the terms of your reload pack to see if you will be charged any additional fees. In addition to the purchase price of the reload pack, you may be charged a fee if you don’t load the funds onto your prepaid card after a certain number of days. To add more money to your prepaid card, you must purchase another reload pack or add money another way, such as direct deposit of your wages. The money is usually credited to your prepaid account immediately.Ī reload pack usually can only be used once. You can then go online or call your prepaid card’s customer service number and provide the pack’s reload number to load the funds onto your existing prepaid card. Once the cashier has activated the pack, you can open it and scratch the back to find the pack’s reload number. The cashier will activate the reload pack once you purchase it. Each reload pack has a set minimum and maximum reload amount, for example, at least $20 but no more than $500. Tell the cashier how much money you would like to put on your reload pack. Most brands of reload packs can only be used with certain brands of prepaid cards, so it’s important to make sure that the reload pack you buy works with your prepaid card.Īfter selecting your reload pack, take it to the cashier. You may be able to buy a reload pack at the same retailer where you bought your prepaid card. You can check your cardholder agreement to see if there are free or cheaper ways to add money to your card before you purchase a reload pack.Įach reload pack has a price in addition to the money you load onto it.
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